SPA Services Evaluation Survey

• Your First and Last Name *

• Your Gender
•  Male   Female 

• Your Room Number

• Your Address

• Your Phone Number *

• Your E-mail Address *

• Your Occupation

• Your Company

• Your Purpose of Travel
•  Meeting and Congress    Work    Vacancy    Work and Vacation    Wedding    Airline Flight Crew 

• Other

• Through Which Advertisement Channel You Have Reached Us?
•  wyndham.com    wyndhamgrandizmir.com    E-Mailing    Guest Recommendation    Social Media (Facebook, Twitter, Instagram)    Newspaper and Magazine Advert    In-Hotel Referral (poster, hotel staff etc.)    Meeting, Wedding and Banquet Organization 

• Do You Want to Be Informed About the Activities in Our Hotel?
•  Yes   No 

• Their Friendliness and Attention
•  Perfect    Moderate    Unacceptable 

• Their Knowledge and Capability
•  Perfect    Moderate    Unacceptable 

• Their Appearance
•  Perfect    Moderate    Unacceptable 

• Air Conditioning
•  Perfect    Moderate    Unacceptable 

• Lighting
•  Perfect    Moderate    Unacceptable 

• Sound and Music
•  Perfect    Moderate    Unacceptable 

• Cleanliness and Hygiene
•  Perfect    Moderate    Unacceptable 

• Adequateness of Tools and Equipment
•  Perfect    Moderate    Unacceptable 

• Fitness Center
•  Perfect    Moderate    Unacceptable 

• Care Rooms
•  Perfect    Moderate    Unacceptable 

• Steam Bath
•  Perfect    Moderate    Unacceptable 

• Sauna
•  Perfect    Moderate    Unacceptable 

• Bath
•  Perfect    Moderate    Unacceptable 

• Open Pool
•  Perfect    Moderate    Unacceptable 

• Indoor Pool
•  Perfect    Moderate    Unacceptable 

• Thermal Pool
•  Perfect    Moderate    Unacceptable 

• Are you satisfied with the service we provided?
•  Yes   No 

• Were We Able To We Make You Feel Comfortable And Peaceful?
•  Yes   No 

• Did You Get An Appointed Service?
•  Yes   No 

• Were We Able To Provide The Service Within The Specified Time?
•  Yes   No 

• Would You Like To Receive Service From The Same Staff Again?
•  Yes   No 

• Would you like to come to our SPA center again?
•  Yes   No 

• Would You Recommend Our Spa Center to Your Friends?
•  Yes   No 

• What Are The Services That You Think Should Be Improved For Your Next Visit?

• Is There A Service Or Activity You Would Like Us To Add?

• How Satisfied Are You With Your SPA Visit in General?
•  Perfect    Moderate    Unacceptable 

• Would You Rate Our SPA Center As An Environment-Friendly Establishment?
•  Yes   No 

• I Have Read, Understood, and Accepted the Privacy and Personal Data Protection Policy.

• Submit