General Information

Wyndham Grand İzmir Özdilek Hotel is distinguished by its close proximity to major attractions, including the military museum ship, restaurants, marina, as well as entertainment and shopping centers.

The hotel offers the advantage of convenient access to Adnan Menderes Airport, Gaziemir Fairground, Ege Free Zone, Torbalı, and Kemalpaşa, where the vibrant pulse of the city's production and trade life thrives. The hotel is conveniently close to historical sites like Selçuk, Ephesus, and Virgin Mary, as well as popular tourist areas like Kuşadası and Çeşme. 

The Club Lounge, boasting a stunning sea view, is an exclusive retreat to unwind after a day. Exclusively catering to club room and suite guests from 12:00 to 23:00, it offers premium food and beverage services.

Guests at Qualitasspa İzmir Agamemnon Thermal & Wellness Center enjoy complimentary access to the outdoor pool, indoor pool, thermal pool, jacuzzi, sauna, Turkish bath, aromatherapy, steam rooms, and fitness center. The SPA center, staffed by experts, provides hotel guests and SPA members with a variety of options, including facial treatments, skin treatments, Thai massage, Balinese massage, and Far Eastern massages.

The hotel serves as a venue for numerous national and international congresses, conferences, and meetings hosted in Izmir. The hotel hosts engagement ceremonies, weddings, baby showers, and various invitation events in its 10 modernly equipped halls of different capacities.In the summer months, the hotel extends its hosting capabilities to outdoor events, making use of the pool area, grass garden, and Punta terrace for various invitations and gatherings.

 Restaurants and bars at the hotel feature carefully curated flavors from Turkish and world cuisines, presented in spaces with unique and original designs.

Hotel Information

Hotel Services

Reservation Guarantee / Cancellation

For the purpose of accommodating separate room requests, guests are kindly advised to inform the hotel no later than 16:00 on the day of arrival. Unconfirmed reservations will be automatically cancelled after 16:00. Guests are required to provide the credit card information to secure and guarantee their reservation. Failure to provide cancellation information to the hotel before 16:00 on the day of check-in will result in a charge equivalent to one night's accommodation fee.

*For information on cancellation conditions applicable to group reservations, kindly contact us directly.

** On special dates, the guarantee may extend to cover the entire duration of the stay.

Check-in time: 14:00

Check-out time: 12:00

Check-In Procedures

To check-in, guests must present an official ID containing a Turkish ID number (such as a Turkish ID card, Driving License, or Passport).

Every guest aged 18 and above is required to complete an accommodation form.

In addition to the room fee, a deposit is collected based on the length of stay.

Individuals under the age of 18 are not permitted to stay without the presence of their first-degree relatives (mother or father).

A daily deposit procedure, excluding the room rate, is implemented for potential additional expenses. Unused deposit amounts will be refunded upon check-out.

Credit Cards Used

American Express, Diners Club, MasterCard, Visa, and JCB.

Currency Exchange Transaction

As per the decision by the Ministry of Treasury and Finance of the Republic of Türkiye, currency exchange is not available at our hotel.

City Electricity

City electricity voltage is 220 volts and there are 110 volt sockets in the bathrooms.

Services For the Business World

Lobby Business Center (24 hours) and Club Lounge Business Center (7am -11pm)

Business Life Services (fax, photocopy, etc.)

Computer and Printer

Secretarial Services (optional)

Translation Services (optional)

High Speed Internet Access in Business Center

Free High Speed Internet Access

Guests staying at our hotel are provided with free wi-fi and ethernet high-speed internet access in the rooms and all areas.

Technology Services

Technological facilities in the rooms: high-speed internet access, computer & fax connection, interactive - satellite TV, paid movie channels. Video conferencing system is among other services offered for meetings and conferences.

Hygiene

At Wyndham Grand İzmir Özdilek, the NB - Simply Safe Food and Water Safety Programme is implemented. This is a food and water safety program endorsed by major tour operators and is a preferred choice in the tourism industry, catering, civil aviation, and the British Army's overseas operations.

NB - Within the Simply - Safe programme the following things are ensured:

Ensuring that food and beverage preparation conditions, hygiene practices are reached to the highest levels, and food and water safety through continuous measurements.

Control of cleaning and disinfection in all areas using professional methods.

Inspection of health and cleanliness conditions of all service units.

Constant control of the security of SPA units and pools.

Periodic training support.

Inspections and reporting every month by NB Türkiye's expert inspectors. The programme has been effectively implemented at Wyndham Grand İzmir Özdilek since 2005 and achieved outstanding success, reaching the ""Gold"" level in July 2006. 

Medical Services

Physician (24/7 / on demand - paid)

Wheelchair (on demand - free of charge)

Please contact the reception to get information about pharmacies and orders.

Dry Cleaning, Ironing and Laundry Service

Paid service. No service available on Sunday.

Dry Cleaning

Same day delivery at the list price from 8am to 11am.

Same day delivery from 11am to 1pm with an extra fee of 50% over the list price. 

Ironing Service

Same day delivery at the list price between 08:00 - 16:00. Iron available in each room.

Room Decoration

To enhance fire safety measures, the use of flying balloons in room decorations for celebrations is prohibited, and they are not allowed in the hotel premises.

Men's - Women's Hairdresser

The hair salon, situated on the B2 floor, is at your service for all your beauty and care needs from 9am to 8pm.

SPA Reception Tel: +90 232 292 13 32 for appointment.

Safety Deposit Box

The use of safety deposit box at the reception and in the rooms is free of charge.

VIP Transportation

Those who prefer VIP vehicles for Airport - Hotel, Hotel - Airport transfers are offered transportation opportunities at attractive prices during the reservation phase.

Parking and Car Wash

Free Indoor and Outdoor Parking

Car Washing and Cleaning (paid)

Recreation Facilities

In-Hotel Activities

Thermal SPA Facilities

Outdoor Activities

Attractions

In the city: İzmir Bird Sanctuary, Historical Elevator, Agora, Kadifekale, İzmir Archeology Museum, İzmir Ethnography Museum, Konak Pier, Kemeraltı, İzmir Clock Tower, Alsancak, Kızlarağası Inn, Tepekule, Karşıyaka, and İzmir Natural Life Park.

Nearby places: Tire, Şirince, Selçuk, Ephesus, Virgin Mary, Çeşme, Kuşadası, Allianoi, Didim, Miletus, Bergama, and Sardis.

We Hold Your Privacy Important

Privacy and the security of your personal information are of utmost importance to us. We do not share the personal information you provide to us, and we are dedicated to safeguarding this information.

How Do We Use Your Personal Information?

The personal information collected from our website (wyndhamgrandizmir.com) and within the hotel may be utilized as follows:

Wyndham Grand İzmir Özdilek securely stores guests' personal information for specified purposes and does not share it with others without explicit permission. 

 We reserve the right to disclose your personal information when required by law or when we believe it is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our business entity. We may share demographic and statistical information collected about our business with specific third parties. This sharing does not include any personally identifiable information.