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Privacy and Personal Data Protection Policy  
Privacy and Personal Data Protection Policy

Privacy and Personal Data Protection Policy

Click here for KVK application form

This hereby information disclosure is being provided in as required by the Personal Data Protection Law (law no: 6698). As Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi, we care about the security of your personal information. As such, all your personal data associated with us is being processed and stored in line with the requirements of the Personal Data Protection Law (law no: 6698, KVK law hereafter). Defined as a "Data Controller", we process your personal information within the scope specified by the legislation. 

The information sharing event as you are registering to the wyndhamgrandizmir.com mail bulletin will only take place with your request and confirmation. Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi undertakes to employ the necessary measures to keep customer information confidential and to not share them with third parties, as required by the Personal Data Protection Law (law no: 6698). In addition, your data will be processable when you use our call centers or visit our web pages in order to use the services provided by our company and/or one of our group companies, or visit our company or our website.

Information belonging to our customers such as name, last name, e-mail address, phone number, T.C. Id. number etc. may be saved for limited or unlimited amount of time, can be kept in written/magnetic archives, and can be used, updated, shared, transferred, and similarly processed by Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi or third persons and/or institutions, in order to receive your verbal, written, or electronic orders, to render our products and services, to improve our services and products, to solve system-related problems, to execute your payment transactions, and in case you provide your prior consent, to use for orders, for marketing purposes related to products and services, to update and manage and maintain your membership, to suggest you products and services that might interest you, and to provide third parties with the means to perform their technical, logistical, and other similar functions on behalf of Özdilek Otel Turizm, and to perform execute long distance sales agreements and other similar contracts. That being said, our company never shares certain information obtained through membership forms with third parties without informing the user or without instructions thereof to do otherwise, and never uses such information for any activity other than its operations and never sells it.

As the owners of personal data, in case you inform our Company with your requests regarding your rights with the methods specified within this Information Text as below, our Company shall conclude such requests within thirty days of your request, the execution period of which may vary based on the nature of the request. That being said, in case a fee is determined by the Board of Protection of Personal Data, this fee will be charged as determined by the tariff set by our company. In this scope, the data owners have the rights to;

To learn if personal data is processed or not,
To request information if their personal information was processed,
To learn the purpose of the processing of their personal data, and to learn if such data is used in accordance with their purpose,
To know third parties within the country or abroad to whom their personal information was transferred to,
In case their personal data was processed improperly or in an incomplete fashion, to request the correction of such errors and to request the notification of any action performed in this regard to the third parties to whom their personal information was previously transferred to.
To request deletion or termination of their personal information even when they were processed according to the KVK law and other relevant legislations, but the causes that required the processing of their personal information are no longer valid, and to request the notification of any action performed in this regard to the third parties to whom their personal information was previously transferred to.
In case the processed data is analyzed solely using automated systems, to object to any result that is to the detriment of the user,
In case the user suffers losses due to the processing of his/her personal data, the user has the right to request compensation for such losses.

For all types of questions you might have regarding personal data, please contact the authorized data safety department of Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi.

Company Authorized Data Safety Department:  You can send your requests and instructions for explanations regarding your rights listed above by filling the form at: ozdilekotel.com.tr, presenting a signed copy of the form to Soğanlı quarter Istanbul lane N: 343 – 345 Osmangazi Bursa in person along with documentation to confirm your identity, through notary channels, or with other means specified in the KVK law.

Use of Cookies

Respects your concerns regarding personal data and values our relationship with you. This "Privacy, Cookies, and Data Protection Policy ("Policy") is only valid for personal data collected through acces to Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi web sites, web pages, interactive features, applications, widgets, blogs, and relevant content, in addition to Twitter, Facebook, and other social network sites and pages and their relevant content (collectively referred ot as "Sites"), using computers, mobile devices, technologies and other similar devices (collectively referred to as "Device").

This Policy defines the types of personal data types we collect through the Sites, and how we can use them and/or with whom they can be shared with. This Policy also defines how you may contact us n order to update your contact information, to access the personal data we have collected related to marketing communications and activities and to control the use thereof, or to find answers to your questions regarding the privacy practices we employ in those Sites. Since by using these Sites you are being considered to have understood and accepted the terms of this policy, please read this Policy carefully. Furthermore, please inspect the Terms and 
Conditions that govern your use of Sites and the content you sent to the Sites

I. Cookies

Like many other companies, Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi also uses "cookies" and similar tools in the Sites in order to increase the performance and improve user experience.

What are Cookies?

Cookies are small text files placed on your Device. Cookies help analyze the web traffic and to allow web applications to answer to your individual needs. They can collect and recollect information regarding your web application preferences, and adapt those to your needs, likes, and dislikes. Certain cookies may include personal data; for example if you click "remember me" as you log in, the cookie may record your user name. Many cookies do not collect any information that could make it possible to identify you, instead, they collect general information like how the user has come to our Sites, how the Site is used, or the general location of the user.

What do we use Cookies for?

Özdilek Otel Turizm İşletmeciliği ve Ticaret Limited Şirketi may upload cookies or other similar files to your Device for security reasons, or in order to tell if you have visited our Sites before, to remember your language preferences if you are a new user, or to make it easier to navigate the site in other ways or to personalize your visit experience. Cookies allow us to collect technical and navigation information like the pages visited and the amount of time spent in the Site. Furthermore, they make it possible for us to choose which of our advertisements or offers might be more attractive for you so that we can display those as you visit our Sites. Cookies can improve your online experience by saving your preferences as you visit a particular Site. In general, cookies allow us to monitor which pages you would find more helpful and which you don't, so that we can provide a better Site for you. Cookies do not allow us to access your Device or any information other than those you wish to share with us.

What kind of cookies do we use?

The cookies used in the Sites may in general be classified in the following categories:

Session cookies

These cookies are used in every 'session' you visit the Site, and are expired when you leave the Site or shortly thereafter. These are not saved in your Device permanently, contain no personal data, and help reduce the need of personal data transfer through the internet. These cookies can be deleted or you can prevent them from working, but this would reduce the performance of the Site and limits your user experience. These cookies also use timestamps that record the time you access and leave the Site.

Tracking cookies

These cookies help us recognize frequent users of our Sites. A tracking cookie matches the user with a randomly generated identification marker to determine where the user for the Site is coming from, what kind of search engine the user might use, which links the user click, which keywords the user has entered, and the user's physical location in the world as he/she accessed the Site. We can monitor these data to improve our Sites.

Permanent cookies

This type of cookie is saved on your Device for a fixed period of time (sometimes a few hours, sometimes a couple years or more) and is not deleted when the browser is closed. Permanent cookies are used when we need to remember who you are in more than one session. This type of cookie, for example, can be used to save your preferences, allowing us to remember them as you visit the Site again.

Performance and Analytic Cookies

Performance cookies are used to analyze how the Site is being used and to monitor the Site performance, allowing us to improve the user experience for the Site. These cookies help us adapt the Site content to make them reflect the contents the Site users find the most attractive, and to determine when the technical problems for the Sites tend to emerge. We can use these data to create reports to help us analyze how the Sites are being used, what the most common problems are, and how better we can improve the Sites.

Can cookies be blocked?

You may accept or decline the cookies. Most web browsers automatically accept cookies, but you can change your browser's settings to reject cookies if you so desire. You can follow the instructions of your web browser in order to do this.

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