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General Information  
General Information

General Information

As a member of Wyndham Hotels & Resorts chain, Wyndham Grand İzmir Özdilek offers privileges and advantages of distinguished location embracing sea & city to guests travelling  for business or leisure purposes and meeting delegates with five star hotel quality.

Hotel is close to recreation area with shopping malls, restaurants, cafés and military museum ship. Proximity to motorway for International Adnan Menderes Airport, Gaziemir Fair Complex, industrial zones including Aegean Free Zone, Ephesus and House of Virgin Mary makes the Hotel' s location excellent.
Scheduled free shuttle service to/from airport & different points in city,internet and free parking are available.

Wyndham İzmir Özdilek's deluxe guest rooms; standard, club, connecting rooms and suites offer sea & mountain view, wireless high speed internet access in addition to luxurious comfort as expected from an international chain hotel.

Club Lounge presents special complimentary services to suite & club room guests at a private floor devoted for lounge.
Qualitasspa İzmir Agamemnon Thermal & Wellness Center offers free of charge services for guests; indoor pool, outdoor pool, thermal pool, jacuzzi, Turkish Bath, sauna, steam bath, aroma therapy rooms & fitness center usage.
Beauty , body care & massage services are available.
Meetings, events and banquet organizations are well catered at high-tech halls (10) with different capacities and at chic outdoor venues.

Wyndham Grand İzmir Özdilek serves exclusive tastes at 2 restaurants & 3 bars distinctively designed.

Hotel Information

Total Number of Rooms

219

Standard Rooms

167

Club Rooms

42

Junior Suites

6

Senior Suites

3

Presidential Suite

1

Connecting  Rooms

12

Physically Handicapped Rooms

2

 

 

Hotel Services

  • Wired & wireless free internet
  • Message service
  • Business Center
  • Concierge service
  • Laundry service
  • Indoor & outdoor parking
  • 24 hrs security
  • 24 hrs room service
  • Luggage room
  • Wake-up service
  • Car detailing
  • Unisex hairdresser
  • Ice machine (at some floors)

 

Guaranteed Reservation

The reservation
guarantee should be received for individual * reservations before 16:00. if not, the reservation will be cancelled on the arrival day . A credit card details are requested from guests who wants to guarantee their reservations and 1 night pre-payment is charged. If a guaranteed reservation is not cancelled before 16:00 on the arrival day , one night accommodation will be charged from the credit card.


*Please contact us for the details of group reservations
**The guarantee may involve the whole accommodation period depending on dates.

Reservation Cancellation

Cancellations for a hotel room reservation must be received before 16:00 (Hotel Local Time) on the day of arrival, and may differ by arrival date and room type.
Cancellation information for a hotel room/s must be received before 16:00 on the arrival date .If not the hotel will charge for one night accommodation.

Check in time   - 14:00 hrs
Check out time - 12:00 hrs

Check In Highlights

  • During check-in an official ID or Passport will be required.
  • Every guest older than 15 will fill in a registration form.
  • The daily deposit procedure, except the room price, is applied for any additional expenses. Unspent deposit amount will be refunded at check-out.
  • Children younger than 18 years of age can only stay with their parents.

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Credit Cards Accepted

American Express, Diners Club, MasterCard, Visa and JCB.

Safe Boxes

Safe boxes are proulded in guestrooms and reception at no charge for the safekeeping of guest availables.

Services for the Businessmen

Lobby Business Center (24 hrs) and Club Lounge Business Center (07:00hrs.-23:00hrs)
Business services (fax, photocopying etc.)

  • Computers and printers available
  • Secretarial services (upon request)
  • Translation services (upon request)

High Speed e-mail and internet access in Business Centers


Free High Speed Internet Access

Free High Speed Internet Access is offered in all guest rooms & public areas.

Technology Services

Guest rooms offer free high speed internet access, interactive & Pay TV, Satellite TV and high speed Internet access and Video Conference System for meetings and conferences.

Modern Smart Building

  • Hotel has been built as a  modern smart building  and controlled by a central automation system.
  • There are 3500 control points
  • The data arrived from all control points are checked 24 hours by a central automation system.
  • MAXIMO software system is used for recording failure & defect data and precautions are taken immediately.
  • The technique services department checks 65 points of the infra-structure every day and all points are being checked 195 times in 3 shifts manually.
  • Hotel is an environmentally friendly building that is also durable against earthquakes;It is built in accordance to the Construction Regulation for earthquake areas of 1st degree (resistant to an earthquake 9/11) where 850 piles are used going in a depth of 50 cm diameter and 35 meters.
  • Whole heating of the hotel and hot water need is provided by geothermal water.
  • Sea water is used for the chilling system providing 50 % electricity saving.
  • The hotel is producing ''the tab water'' with Reverse Osmoses system in world standards.
  • The waste water is being conducted before decomposition to the sewer system.


Hygiene

Wyndham Grand İzmir Özdilek
has received "NB Simply Safe Gold Certificate"  for high level of Food and Water Safety.


Simply Safe program is an approved program by the major tour operators and other than tourism industry; it is also used in catering, civil aviation industry and also for the overseas operations of British Army.Simply Safe Program provides;  High standards & hygiene levels for food preparation process. Periodical measurements and verifications of food & water safety. Professional cleaning and disinfestations methods. Monthly health & safety audits for all departments. The safety audits of SPA units and swimming pools. A periodic training program support. Monthly audit inspections & reports made by experienced consultants. Wyndham Grand İzmir Özdilek Hotel is successfully carrying out Simply Safe Program since 2005 and has been awarded with Gold Certificate by reaching excellent hygiene standards since July 2006.

Medical Services

  • Medical Doctor is available 24 hrs on request.
  • Wheelchair (on request-free of charge)
  • For inquiries about Pharmacies and orders please call the reception.

 

Dry Cleaning, Pressing & Laundry

(With charge, except Sundays)

Dry Cleaning; 08:00-11:00 same day delivery
11:00-13:00 same day delivery with 50 % additional charge
Pressing; 08:00-16:00 same day delivery.

Minor tailoring is also provided.
Trouser press and iron are available in all guest rooms.

Florist

We work with the specialists in high-profile corporate, social, and private event planning as well as in the design of personal and business flower arrangements. For further inquiries and orders please call the Reception.
Extension: 1054

Beauty Salon / Unisex Hairdresser

For all your beauty needs, visit our hairdresser, located on the B2 floor The hairdresser is open seven days a week from 08:30 hrs to 20:00 hrs
Please call Extension: 1755 if resident or +90 232 13 32 to make an appointment.


VIP Transportation

We offer vehicles for our guests preferring VIP transportation from & to Airport and Hotel with attractive rates during reservation process.

City Electric Voltage

City electric voltage is 220 volt and 110 volt plug is available in bathroom.

Recreation Facilities

In house recreation facilities;  Qualitasspa İzmir Agamemnon Termal Spa Wellness Center benefits
Outdoor recreational activities; Coast side jogging, biking path, military museum, shopping malls and cinema.

Parking & Car Detailing

Outdoor and indoor parking.
Car Detailing (With Charge)

Places to See In The City;

Birds's Paradise, Elevator, Agora, Pagos, Archaeology Museum, Ethnography Museum, Konak Pier, Kemeraltı-Old Bazaar, Clock Tower, Alsancak, Kızlarağası Hanı, Smyrna, Karşıyaka and Natural Life Park.

Close places; Tire, Şirince, Selçuk, Ephesus, Virgin Mary's House, Çeşme, Kuşadası, Allionoi, Didyma, Miletus, Pergamon and Sardis.




How We Protect Your Privacy

The privacy and security of your personal information is very important to us. We do not share your personal information and strive to protect the confidentiality and appropriate use of any personal information you provide to us.

How We Use Your Personal Information

Information we collect on our web site(wyndhamgrandizmir.com) and hotel front desk may be used to enhance your experience in the following ways:

  • Confirm your hotel reservations
  • Request your evaluation of a hotel stay via a satisfaction survey
  • Send you emails that relate to a hotel stay
  • Register you as a member of Wyndham Rewards
  • Deliver merchandise you have redeemed online
  • Bill your credit card for Advance Purchase Reservations and Advance Deposits
  • Respond to your customer-service inquiries or requests
  • Communicate special offers and featured items to you, if you choose to receive such notices
  • Customize your experience on our web sites
  • Aside from the purposes described above,Wyndham Grand İzmir Özdilek keeps the guest Personal Identification Information and do not share your personal information with any other third parties unless we have your permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law or to protect the safety of hotel guests, employees, the public or Wyndham Hotels & Resorts  member property.
  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our business entity. We may share aggregated demographic and statistical information in the course of our business with certain third parties. This sharing does not include any personal information that can identify any individual person.

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